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Policies

Effective Date: September 2021

These Legal Policies (collectively, "Policies") govern your access to and use of The Golden Taurus Collection website located at https://www.goldentauruscollection.com/ ("Website") and its associated services ("Services"). By accessing or using the Website or Services, you agree to be bound by these Policies.

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Terms of Use:

  • Grant of Use: We grant you a non-exclusive, revocable license to use the Website and Services in accordance with these Policies.

  • Prohibited Uses: You may not use the Website or Services for any illegal or unauthorized purpose, including:

    • Infringing on our or any third party's intellectual property rights.

    • Disrupting or interfering with the Website or Services.

    • Transmitting any viruses or malicious code.

    • Collecting or storing personal information about other users without their consent.

  • Termination: We may terminate your access to the Website and Services at any time for any reason, with or without notice.

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Disclaimer:

The Website and Services are provided "as is" and without warranties of any kind, express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Shipping Policy:

  • Processing Time: Orders are processed and shipped within 48-72 hours of receipt.

  • Shipping Rates:

    • Standard Shipping: $6.99 (unless otherwise specified by a membership tier).

    • Expedited Shipping: $13.99.

    • International Shipping: Rates may vary. Please contact us for details.

  • Delivery Timeframes: Delivery times will vary depending on your location and chosen shipping method.

  • Membership Benefits: Certain membership tiers may offer free or discounted shipping.

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Return Policy:

  • Return Window: All items are eligible for return within 7 days of delivery unless otherwise specified by a membership tier.

  • Return Conditions:

    • Items must be in original, unopened packaging to be eligible for a full refund.

    • Opened items will receive store credit.

  • Return Process: Please contact us at info@goldentauruscollection.com or 919-263-1220 to initiate a return.

  • Return Shipping Costs: Customers are esponsible for return shipping costs unless the item is incorrect or damaged.

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Membership Policy:

Please refer to our separate Membership Policy for details on membership tiers, benefits, and subscription terms.

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Contact Us:

If you have any questions about these Policies, please contact us:

Dispute Resolution:

We are committed to resolving disputes arising from your use of the Website or Services amicably. If you have a dispute, you agree to attempt to resolve it informally by contacting us at info@goldentauruscollection.com. If we cannot reach a satisfactory resolution, you agree to binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall be conducted in Raleigh, North Carolina.

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 Governing Law:

These Policies shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

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Trademark Policy:

"The Golden Taurus" is a registered trademark of The Golden Taurus Collection with the United States Patent and Trademark Office (USPTO) with an effective date of March 20, 2024. Unauthorized use of our trademark is strictly prohibited.

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